Delivery of your new product is undertaken with great care at New Era Tanks.
For your convenience, we’ll deliver the following items via AusPost anywhere within Australia. Senders, gauges, fuel fittings, fuel, diesel and water tank spare parts, small pumps. we’ll deliver the following items via Transdirect anywhere in the world. Tanks, furniture, large pumps, hose coils. Transdirect use the following couriers, Couriers Please, Fastway Couriers, Northline (commercial only), TNT for national and international deliveries.
New Era Tanks will make best efforts to send products within 1 working day to the address specified by you during the purchase process, when the item is in stock.
Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. Just to keep you in the loop, we’ll notify you when your product is dispatched and we will provide you with all the details you need to track your order.
Don’t worry if you’re not at home when the product/s are delivered. Australia Post and the Transdirect Couriers will leave a card at your home advising you that an attempt has been made to deliver your product. You will find information about the location of the product on the card left by the courier.
New Era Tanks is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn’t available or we are unable to fulfill your order, we will notify you within 2 business days.
The following freight times are expected for shipping goods around Australia from Melbourne.
Melbourne, Victoria, Adelaide and inner suburbs, Sydney and inner suburbs, – overnight
Albury, Canberra, Wagga, South Australia, Woolongong, Newcastle, Outer west Sydney, Brisbane and suburbs – 2 days
Hobart, Launceston, South New South Wales, North New South Wales, Gold Coast, Sunshine Coast – 3 days
Perth, Darwin, Tasmania, Cairns, South West New South Wales – up to 7 days
South Western Australia, East Western Australia, North Western Australia, Northern Teritory, West Queensland, West New South Wales – up to 14 days
If the goods have not been delivered after 14 days New Era Tanks will request the goods be sent back to sender and we will refund 100% of your money.